The City of Ballarat is committed to listening to our community and working together to shape decisions that affect our city.

We want community members to have meaningful opportunities to participate in Council projects, policies, plans and decisions — whether it’s big-picture planning or improvements in your local neighbourhood.

This platform — MySay Ballarat — is where you can find out what’s happening, share your ideas, and help us understand your needs, hopes and priorities.

We use the Engagement Institute framework (formerly knowns as International Association for Public Participation (IAP2), which outlines best-practice principles for community engagement. This helps us to:

• Be open and transparent about how decisions are made
• Involve the right people at the right time
• Use your feedback to help shape the outcome
• Close the loop by reporting back on what we heard and what we’re doing

We also follow our adopted Community Engagement Policy, which provides clear guidance on how we plan and deliver engagement across Council.