Have Your Say on Our Recycling and Waste Collections

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The survey has now concluded. We received 2176 responses; we are working on survey analysis which will be presented to Councillors and also available for the public to view. The following step will be to draft up different scenarios for how our kerbside collection might look going forward. We will consult the public in March on which is their preferred option. 


  • Would you like to see a new purple-lid kerbside bin for glass or do you prefer the Pass on Glass drop-off system?
  • Are you likely to place your food waste in the green waste bin as part of a new combined food organics and garden organics (FOGO) kerbside collection? 
  • Are your bins a good size and how often would you like to see your waste and recycling collected? 


These are some of the questions that the City of Ballarat is asking our community to help us shape the future of our kerbside waste and recycling collections. 


Under the Circular Economy (Waste Reduction and Recycling) Act 2021, all Victorian councils must introduce a FOGO collection for all households by 2030 and a separate glass recycling collection by 2027. 


In line with the changes, the City of Ballarat is now reviewing its kerbside collections and would like to first hear feedback from our community. 


The community’s feedback will help guide future decision-making and planning on kerbside services as part of our Draft Kerbside Transition Plan. 


The draft plan will take into consideration the range of services you would like to see, while also considering the frequency, convenience and cost effectiveness of kerbside collections. 


Please fill in our survey below. If you would prefer to fill out the survey in hard copy, you will find a link to a printable version of the survey on the menu on the right-hand side of this page. You can return your hard copy survey before 18 December to the Phoenix Customer Service Centre (25 Armstrong St South, Ballarat Central) or post it to:

Waste and Environment team

Kerbside Transition

PO Box 655

Ballarat VIC 3353 

The survey has now concluded. We received 2176 responses; we are working on survey analysis which will be presented to Councillors and also available for the public to view. The following step will be to draft up different scenarios for how our kerbside collection might look going forward. We will consult the public in March on which is their preferred option. 


  • Would you like to see a new purple-lid kerbside bin for glass or do you prefer the Pass on Glass drop-off system?
  • Are you likely to place your food waste in the green waste bin as part of a new combined food organics and garden organics (FOGO) kerbside collection? 
  • Are your bins a good size and how often would you like to see your waste and recycling collected? 


These are some of the questions that the City of Ballarat is asking our community to help us shape the future of our kerbside waste and recycling collections. 


Under the Circular Economy (Waste Reduction and Recycling) Act 2021, all Victorian councils must introduce a FOGO collection for all households by 2030 and a separate glass recycling collection by 2027. 


In line with the changes, the City of Ballarat is now reviewing its kerbside collections and would like to first hear feedback from our community. 


The community’s feedback will help guide future decision-making and planning on kerbside services as part of our Draft Kerbside Transition Plan. 


The draft plan will take into consideration the range of services you would like to see, while also considering the frequency, convenience and cost effectiveness of kerbside collections. 


Please fill in our survey below. If you would prefer to fill out the survey in hard copy, you will find a link to a printable version of the survey on the menu on the right-hand side of this page. You can return your hard copy survey before 18 December to the Phoenix Customer Service Centre (25 Armstrong St South, Ballarat Central) or post it to:

Waste and Environment team

Kerbside Transition

PO Box 655

Ballarat VIC 3353 

  • CLOSED: This survey has concluded.

    Councils across the state are required to adopt standardised household waste and recycling services. This means that all Victorian councils must offer dedicated collection services for household waste, mixed recycling, food organics and garden organics (FOGO) and glass. City of Ballarat has been considering what this will look like for our community and would love your input. Your feedback will be invaluable in shaping the future of waste management in Ballarat and ensuring our service model best suits the community's needs. 


    This survey should take 10-15 minutes to complete. There are some questions requesting your personal information. We ask this information because it helps us in two ways:

    1. It helps us see that we are hearing from a range of people from across the community

    2. It helps us to see if people who share certain characteristics (such as age or gender) share the same or different views. This helps us understand the impact certain ideas or actions might have on different groups in the community.


    Your information is confidential. City of Ballarat takes privacy very seriously. You can find out more about our privacy practices here. All of the responses to the surveys are collected together and analysed. We have not gathered any identifying information such as your name or address. If you are registered on MySay, your username will be deleted from the data before it is analysed. Therefore, none of your responses to the questions below can be linked to you.


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