Thank You for Having Your Say!
Between 30 July and 25 August 2025, Council invited the community to share their experiences and views on shared e-scooters and e-bikes.
Since December 2021, Ballarat has taken part in the Victorian Government’s shared e-scooter trial, with Neuron Mobility operating under a Local Laws permit. Your feedback will help Council decide whether to continue allowing shared e-scooters and e-bikes in Ballarat, and identify ways to improve safety, accessibility, and community experience.
What we heard
What’s next:
Community feedback will be reviewed alongside usage and safety data to help prepare a report for Councillors. This report will include recommendations for the future of shared e-scooters and e-bikes in Ballarat and will be considered at an upcoming Council Meeting.
You can view the full Summary Engagement Report here or in the Document Library on the right-hand side of this page.
E‑scooters, privately owned or shared, are now legal in Victoria and subject to standard road rules. This survey is focused only on shared e‑scooters and e‑bikes — like the orange devices available for public hire in Ballarat.
While anyone can ride a privately owned devices, Councils decide whether to allow commercial operators to make shared micromobility available on public land. This means the future of the shared services in Ballarat is a local decision.
The City of Ballarat is reviewing the shared e‑scooter and e‑bike trial to understand what’s working, what hasn’t, and how things could be improved. This survey is open to everyone - whether you've used a shared e-scooter or e-bike or just have thoughts about their role in our community. Your input will help inform a report to Council later this year with options and recommendations on the way forward.
Image: Heatmap of usage of micromobility across Ballarat since 2021 - darker colours indicate more trips
Tell us your thoughts, feedback and ideas for the future of shared micromobility in Ballarat
| Phone | 5320 5500 |
|---|---|
| info@ballarat.vic.gov.au | |
| Website | www.ballarat.vic.gov.au |
| In writing | The Phoenix |
The City of Ballarat acknowledges the Traditional Custodians of the land we live and work on, the Wadawurrung and Dja Dja Wurrung People, and recognises their continuing connection to the land and waterways. We pay our respects to their Elders past, present and emerging and extend this to all Aboriginal and Torres Strait Islander People.
