Survey – Voucher Draw

Competition terms and conditions:

1. The prize draw is conducted by the City of Ballarat (ABN: 37 601 599 422).
2. Entry into any MySay Ballarat – Wendouree Library and Learning Centre prize draw is deemed acceptance of these Terms and Conditions.
3. Promotion Period:
   1. Entries open on 24/06/2025, date, and close on 30/09/2025. Each specific draw will clearly state its own open and close dates within the relevant promotional material.
4. Entry into the promotion is open to all residents of Australia.
5. Entrants under 18 years of age must have parent/guardian approval to enter, and further, the parent/guardian must read and consent to these Terms and Conditions.
6. City of Ballarat employees, Ballarat City Councillors, and their immediate families are not eligible to win. Immediate family includes a spouse or partner, children, siblings, and parents.
7. To enter, eligible individuals must complete the required action(s) as stated in the associated promotion or survey. This may include:
   1. Attending an event and completing an entry form either digitally via QR code or physically with a City of Ballarat officer.
   2. Completing a MySay Ballarat survey and submitting name and contact details within the promotion period.
8. Only one entry per person per draw is permitted, unless stated otherwise.
9. Winners will be drawn at random by the City of Ballarat.
10. 10. Entries that are incomplete, offensive, or deemed inappropriate by the City of Ballarat will not be eligible.
11. 11. Winners will be notified by phone or email within seven working days of the competition closing.
12. 12. Prizes are three (3) grocery/fuel vouchers to the value of $100, as outlined in the specific Wendouree Library and Learning Centre campaign details.
13. 13. In the instance that a winner is under 18 years of age, the prize will be awarded to their parent or legal guardian.
14. 14. Prizes are non-transferable and not exchangeable for cash or any other form.
15. 15. Vouchers may be sent via email as electronic vouchers or collected in person from the City of Ballarat Phoenix Building Customer Service Foyer. If a winner does not respond within 14 days of being notified, the prize will be forfeited and another winner may be drawn.
16. 16. The City of Ballarat’s decision is final, and no correspondence will be entered into.
17. 17. Personal information is collected by the City of Ballarat solely for the purposes of administering the prize draw, including identification of the winner(s). Your information will be stored securely and used in accordance with Council’s Privacy Policy, available at www.ballarat.vic.gov.au.
18. 18. By entering a prize draw, you consent to the City of Ballarat publishing your first name, the first initial of your surname, and your suburb if you are selected as a winner.

Privacy Statement

Privacy and how your information is used

Your personal information is being collected by the City of Ballarat for the purpose of community consultation via the MySay platform. This helps Council better understand local needs and perspectives, and may be used to keep you informed about the project you’re engaging with.

Your information will be securely stored in Council’s systems and handled in accordance with the Privacy and Data Protection Act 2014 (Vic). For more information, please refer to Council’s Privacy Policy at www.ballarat.vic.gov.au.